Shipping policy
Shipping Policy – EIOR
At EIOR, we are committed to delivering high-quality products to customers worldwide. Please read our shipping policy carefully to understand how orders are processed and delivered.
1. Shipping Locations
EIOR offers worldwide shipping. We ship to most countries around the world where our logistics partners provide delivery services.
2. Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Time
Shipping time depends on your location:
Domestic Orders: 5–10 business days
International Orders: 7–20 business days
Please note that shipping times may vary due to customs, weather conditions, or courier delays.
4. Shipping Charges
Shipping costs are calculated at checkout based on your location and product weight.
Occasionally, EIOR may offer free shipping promotions on selected products or orders.
5. Tracking Information
Once your order is shipped, a tracking number will be provided via email or SMS.
Tracking updates may take 24–72 hours to become active.
6. Customs, Duties & Taxes
Customs fees, import duties, or taxes are the customer’s responsibility.
EIOR is not responsible for delays caused by customs clearance.
7. Incorrect Address
Please ensure your shipping address is correct before placing an order.
EIOR is not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.
8. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team.
In rare cases of lost shipments, we will investigate and provide a suitable solution
9. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
10. Contact Us
If you have any questions regarding shipping, please contact us at:
📧 EMAIL : eioronline@gmail.com
Instagram: eioronline